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.upsert-ticket-close-automation-page .description-template{margin-top:25px;min-height:210px}.upsert-ticket-close-automation-page .description-template.conditional-custom-fields-visible{min-height:260px}.upsert-ticket-close-automation-page .description-template .description-template-checkbox{margin-bottom:20px}.upsert-ticket-close-automation-page .description-template .description-template-checkbox .tx-form-checkbox,.upsert-ticket-close-automation-page .description-template .description-template-checkbox label{padding:0}
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.upsert-ticket-open-automation-page .description-template{margin-top:25px;min-height:210px}.upsert-ticket-open-automation-page .description-template.conditional-custom-fields-visible{min-height:260px}.upsert-ticket-open-automation-page .description-template .description-template-checkbox{margin-bottom:20px}.upsert-ticket-open-automation-page .description-template .description-template-checkbox .tx-form-checkbox,.upsert-ticket-open-automation-page .description-template .description-template-checkbox label{padding:0}
.list-mail-automations-page .action-icon{margin:0;flex-shrink:0;height:30px;width:30px}

.list-push-notification-automations-page .action-icon{margin:0;flex-shrink:0;height:30px;width:30px}
.list-slack-automations-page .action-icon{margin:0;flex-shrink:0;height:30px;width:30px}
.list-sms-automations-page .action-icon{margin:0;flex-shrink:0;height:30px;width:30px}
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.document-info{margin:20px 0 20px 0px}[dir="ltr"] .document-info-icon{margin-right:5px}[dir="rtl"] .document-info-icon{margin-left:5px}.document-info-message{color:#3e505c;font-size:12px;line-height:14px;font-weight:400}
.template-footer-component{margin-top:20px;margin-bottom:20px}.template-footer-component>button{margin-right:20px}[dir="ltr"] .validation-error{margin-left:10px}[dir="rtl"] .validation-error{margin-right:10px}
.template-status{width:100%;height:38.5px;border:1px solid #dfe3e7;border-radius:4px;box-sizing:border-box}.template-status .tx-components-input-container{margin-bottom:0}.template-status .tx-components-input-container .tx-radio-group{height:100%;padding-left:10px;padding-right:10px}.template-status .tx-components-input-container .tx-radio-group-item{flex:1}
[dir="ltr"] .crm-template-list .create-template-button-icon{margin-right:6px
}
[dir="rtl"] .crm-template-list .create-template-button-icon{margin-left:6px
}
.editor-suggestion-container{position:fixed;top:0;left:0;width:100%;height:100%;background-color:rgba(0,0,0,.5);z-index:100}.editor-suggestion-container .editor-suggestion{width:270px;height:310px;position:fixed;border-radius:6px;border:1px solid rgba(0,0,0,0);background-color:#fff;z-index:1}.editor-suggestion-container .editor-suggestion .suggestion-search{padding:12px 0px 12px 12px}[dir="ltr"] .editor-suggestion-container .editor-suggestion .suggestion-search .tx-components-input-element{margin-right:0px}[dir="rtl"] .editor-suggestion-container .editor-suggestion .suggestion-search .tx-components-input-element{margin-left:0px}.editor-suggestion-container .editor-suggestion .tdesk-card-content{padding:9px 9px;height:40px;background-color:#f5f6f8}[dir="ltr"] .editor-suggestion-container .editor-suggestion .post-icon{margin-right:7px}[dir="rtl"] .editor-suggestion-container .editor-suggestion .post-icon{margin-left:7px}.editor-suggestion-container .editor-suggestion .post-icon{height:39px;margin-top:12px;background-color:#fff}.editor-suggestion-container .editor-suggestion .post-icon button{width:40px}.editor-suggestion-container .editor-suggestion .divider{margin:0px 0px}.editor-suggestion-container .editor-suggestion .search-result-container{padding:0 5px}[dir="ltr"] .editor-suggestion-container .editor-suggestion .search-result-container .tx-components-input-element{margin-right:0px}[dir="rtl"] .editor-suggestion-container .editor-suggestion .search-result-container .tx-components-input-element{margin-left:0px}[dir="ltr"] .editor-suggestion-container .editor-suggestion .search-result-container .tx-components-input-element{margin-left:10px}[dir="rtl"] .editor-suggestion-container .editor-suggestion .search-result-container .tx-components-input-element{margin-right:10px}.editor-suggestion-container .post-iconed-input{background-color:#f5f6f8;border-radius:6px}.editor-suggestion-container .tdesk-no-data{margin-top:80px}.editor-suggestion-container .custom-field div{margin-bottom:0px}.editor-suggestion-container .loading{width:100%;display:flex;flex-direction:column;justify-content:center;align-items:center;pointer-events:none}
[dir="ltr"] .push-notification-template-list .create-template-button-icon{margin-right:6px}[dir="rtl"] .push-notification-template-list .create-template-button-icon{margin-left:6px}.push-notification-template-list .template-status-search.search-icon-active>span{background-color:#f27a1a}.push-notification-template-list .template-status-search.search-icon-active>span path,.push-notification-template-list .template-status-search.search-icon-active>span circle{stroke:#fff}
.tdesk-page.footer-exists:has(.slack-routing-upsert-page){padding-bottom:0 !important}.slack-routing-upsert-page{display:flex;flex-direction:column;height:100%}.slack-routing-upsert-page .slack-routing-upsert-content .slack-routing-flow-select-container{align-self:flex-start;position:sticky;top:20px;z-index:3}.slack-routing-upsert-page .slack-routing-upsert-content .slack-routing-channels-container .tdesk-no-data{margin-top:auto;margin-bottom:auto;color:#afbbca}.slack-routing-upsert-page .add-channel-button-container{position:sticky;z-index:3;bottom:0;padding-bottom:20px;background-color:#fff}.slack-routing-upsert-page .add-channel-button-container .add-channel-button{background-color:#fff !important;border:1px solid #273142}.slack-routing-upsert-page .add-channel-button-container .add-channel-button:focus{box-shadow:none}
.slack-channel-card{box-sizing:border-box;position:relative}.slack-channel-card.expandable>.tdesk-card-title:hover{opacity:1}.slack-channel-card .channel-header{padding-right:30px;display:flex;align-items:center}.slack-channel-card .channel-header .delete-button{padding:5px 8px;align-self:unset}.slack-channel-card .channel-header .delete-button .button-icon{top:0}.slack-channel-card .channel-header .channel-activation{padding:4px;border-radius:4px;background-color:#f1f2f7}.slack-channel-card .channel-header .channel-activation .switch-label{cursor:pointer;font-size:12px;line-height:14px;font-weight:400;color:#273142}.slack-channel-card .section-title{margin:0 0 12px 0;font-size:12px;line-height:14px;font-weight:600;color:#273142}.slack-channel-card .section-subtitle{margin:0 0 8px 0;font-size:10px;line-height:12px;font-weight:600;color:#6e7787}.slack-channel-card .delete-icon{color:#666;transition:color .2s}.slack-channel-card .delete-icon:hover{color:#ff4d4f}.slack-channel-card .tooltip-input-wrapper{margin-bottom:15px}.slack-channel-card .tooltip-input-wrapper>div{margin-bottom:0}.slack-channel-card .tooltip-input-wrapper .right-icon{right:10px;top:50%;transform:translateY(-50%)}[dir="ltr"] .slack-channel-card .multi-value-mention-ids .multi-value-text-input{padding-left:11px;padding-right:30px}[dir="rtl"] .slack-channel-card .multi-value-mention-ids .multi-value-text-input{padding-right:11px;padding-left:30px}.slack-channel-card .multi-value-mention-ids .multi-value-text-input{max-width:none;box-sizing:border-box;min-height:38.5px}.slack-channel-card .multi-value-mention-ids .multi-value-text-input input{flex:1;font-size:12px;line-height:14px;font-weight:400}
.confirm-action-button{display:flex;justify-content:center;align-items:center;padding:0;border-color:#dfe3e7 !important}.confirm-action-button svg{position:relative}
.input-wrapper{position:relative;width:100%}.input-wrapper.has-value label{background-color:#fff;margin-top:-6px;margin-left:5px;font-size:10px;line-height:12px;font-weight:400;padding:0 3px;z-index:2}.input-wrapper .right-icon{position:absolute;z-index:2;top:10px;right:35px}.input-wrapper .right-icon.for-datafeed{display:none}.input-wrapper .right-icon.for-text,.input-wrapper .right-icon.for-user,.input-wrapper .right-icon.for-textbox,.input-wrapper .right-icon.for-table,.input-wrapper .right-icon.for-document{right:20px}.input-wrapper .right-icon.for-table{top:42px;right:20px}.input-wrapper .right-icon.for-unit{display:inline-block;margin-top:8px;position:unset}
.slack-channel-card-button-list .slack-button-container{border:1px solid #dfe3e7;border-radius:4px;padding:12px}.slack-channel-card-button-list .slack-button-container .tx-components-input-container{margin-bottom:0}.slack-channel-card-button-list .slack-button-container .edit-button{flex-shrink:0;display:flex;justify-content:center;align-items:center;padding:0 !important;border-color:#dfe3e7 !important}.slack-channel-card-button-list .slack-button-container .edit-button svg{position:relative}.slack-channel-card-button-list .slack-button-container .free-text-checkbox{align-items:center}.slack-channel-card-button-list .slack-button-container .free-text-checkbox .tx-components-input{display:flex;flex:0}.slack-channel-card-button-list .slack-button-container .free-text-checkbox .tx-components-input .tx-form-checkbox{top:0;padding:0}.slack-channel-card-button-list .slack-button-container .free-text-checkbox .tx-end-label{padding:0}.slack-channel-card-button-list .add-new-button-button{background-color:#fff !important;border:1px solid #273142}.slack-channel-card-button-list .add-new-button-button:focus{box-shadow:none}.slack-channel-card-button-list .slack-channel-input-wrapper .right-icon{right:15px !important}
.slack-to-ticket{width:100%}
.knowledge-base-list{background-color:#f1f2f7;margin:-30px;min-height:calc(100% + 30px);padding:24px;box-sizing:border-box}.knowledge-base-list .list-title{color:#273142;font-size:16px;line-height:22px;font-weight:500;font-style:normal}.knowledge-base-list .video-list .video-list-content{display:grid;grid-template-columns:repeat(4, 1fr);column-gap:16px}.knowledge-base-list .text-list .text-list-content{display:grid;grid-template-columns:repeat(2, 1fr);column-gap:16px}.knowledge-base-list .post-icon>button{width:40px}.scroll-arrow{background:none;border:none;padding:4px;cursor:pointer;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:background .2s}.scroll-arrow:hover{background:#f2f4f7}.scrollable-list{overflow-x:auto;flex-wrap:nowrap;scrollbar-width:none}.scrollable-list::-webkit-scrollbar{display:none}
.content-card{background-color:#fff;flex-grow:1;border-radius:8px;padding:24px}.content-card .title{color:#273142;font-size:20px;line-height:26px;font-weight:500;font-style:normal}.content-card .sub-title{color:#6e7787;font-size:14px;font-weight:400;font-style:normal}
.text-card{background-color:#fff;border-radius:8px;padding:4px;border-radius:4px;border:1px solid #f0f0f0}.text-card .text-preview,.text-card img{width:180px;height:120px;object-fit:cover}.text-card .text-info{padding:12px}.text-card .text-info .text-badge{color:#fff;padding:2px 8px;border-radius:2px}.text-card .text-info .badge-new{background-color:#ff5043}.text-card .text-info .badge-recommend{background-color:#f27a1a}.text-card .text-info .text-badge-separator{width:1px;height:20px;background-color:#afbbca;margin:0 8px;border-radius:1px}.text-card .text-info .text-category{color:#6e7787;font-size:12px;line-height:14px;font-weight:500;font-style:normal}.text-card .text-info .text-title{color:#273142;font-size:16px;line-height:22px;font-weight:500;font-style:normal;margin-bottom:12px}
.video-card{background-color:#fff;border-radius:8px}.video-card .video-preview,.video-card img{width:100%;height:160px;object-fit:cover}.video-card .video-info{padding:12px;border-radius:0px 0px 4px 4px;border:1px solid #f0f0f0}.video-card .video-info .video-badge-container{height:20px}.video-card .video-info .video-badge-container .video-badge{color:#fff;padding:2px 8px;border-radius:2px}.video-card .video-info .video-badge-container .badge-new{background-color:#ff5043}.video-card .video-info .video-badge-container .badge-recommend{background-color:#f27a1a}.video-card .video-info .video-badge-container .video-badge-separator{width:1px;height:20px;background-color:#afbbca;margin:0 8px;border-radius:1px}.video-card .video-info .video-badge-container .video-category{color:#6e7787;font-size:12px;line-height:14px;font-weight:500;font-style:normal}.video-card .video-info .video-title{color:#273142;font-size:16px;line-height:22px;font-weight:500;font-style:normal;margin-bottom:12px}.video-card .video-info .video-view-count{color:#afbbca;font-size:12px;line-height:14px;font-weight:400;font-style:normal}
.badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:2px;font-size:12px;line-height:14px;font-weight:500;font-style:normal;white-space:nowrap}.badge--new{background-color:#ff5043;color:#fff}.badge--recommend{background-color:#f27a1a;color:#fff}.badge--default{background-color:#afbbca;color:#fff}.badge--success{background-color:#29bb6c;color:#fff}.badge--warning{background-color:#fab238;color:#273142}.badge--error{background-color:#ff5043;color:#fff}.badge--info{background-color:#5794ff;color:#fff}.badge-list{max-width:100%;flex-wrap:wrap}.badge--truncated{cursor:pointer;color:#fff !important}.badge--truncated::after{color:#fff}
.agent-content-detail{background-color:#f1f2f7;margin:-30px;min-height:calc(100% + 30px);box-sizing:border-box}.agent-content-detail .content-layout{display:flex;gap:24px;padding:24px;align-items:flex-start}.agent-content-detail .content-layout.full-width .main-content{flex:1;max-width:100%}.agent-content-detail .content-layout .headings-section{flex:0 0 25%;max-width:300px}.agent-content-detail .content-layout .main-content{flex:1;padding:0}.agent-content-detail .headings-list{background-color:#fff;border-radius:4px}.agent-content-detail .headings-list .headings-list-title{color:#273142;font-size:14px;font-weight:500;font-style:normal;margin-bottom:12px;border-bottom:1px solid #afbbca;padding-bottom:8px}.agent-content-detail .headings-list .headings-list-items{list-style:none;margin:0;padding:0}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-parent-header{display:flex;justify-content:space-between;align-items:center;padding:16px;cursor:pointer;transition:all .2s ease}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-parent-header .headings-list-item-text{color:#273142;font-size:14px;font-weight:600;flex:1}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-parent-header .headings-list-toggle{color:#f27a1a;font-size:10px;line-height:12px;font-weight:700;transition:transform .3s ease;margin-left:8px}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children{list-style:none;margin:0;padding:0;margin-top:4px;overflow:hidden;transition:max-height .3s ease,opacity .3s ease}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children.open{max-height:200px;opacity:1}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children.closed{max-height:0;opacity:0}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item{display:flex;align-items:flex-start;padding:16px;cursor:pointer;transition:all .2s ease;color:#273142;font-size:14px;font-weight:400;background-color:#f7f7fa}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item:hover{color:#f27a1a;background-color:rgba(255,107,0,.1)}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item:active{background-color:rgba(255,107,0,.2);transform:scale(0.98)}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item.active{color:#f27a1a;background-color:rgba(255,107,0,.15);border-left:3px solid #f27a1a;font-size:14px;font-weight:500}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item.active:hover{background-color:rgba(255,107,0,.2)}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item .list-item-number{color:#f27a1a;font-size:12px;line-height:14px;font-weight:600;margin-right:8px;min-width:20px}.agent-content-detail .headings-list .headings-list-items .headings-list-parent-item .headings-list-children .headings-list-child-item .headings-list-item-text{flex:1}.agent-content-detail .agent-content-detail-video{padding-top:24px}.agent-content-detail .agent-content-detail-video video{width:100%;height:475px;border:none;background-color:#000}.agent-content-detail .agent-content-detail-back{padding:24px 24px 0 24px}.agent-content-detail .agent-content-detail-back .breadcrumb{color:#273142;font-size:12px;line-height:14px;font-weight:400;font-style:normal;line-height:14px}.agent-content-detail .agent-content-detail-back .back-button{cursor:pointer;color:#273142;font-size:20px;line-height:26px;font-weight:500;font-style:normal;line-height:24px}.agent-content-detail .main-content .badge{color:#fff;padding:2px 8px;border-radius:2px}.agent-content-detail .main-content .badge-new{background-color:#ff5043}.agent-content-detail .main-content .badge-recommend{background-color:#f27a1a}.agent-content-detail .main-content .badge-separator{width:1px;height:20px;background-color:#afbbca;margin:0 8px;border-radius:1px}.agent-content-detail .main-content .agent-content-detail-content{border-top:1px solid #afbbca;padding-top:16px}.agent-content-detail .main-content .agent-content-detail-content-description{color:#273142;font-size:16px;line-height:22px;font-weight:500;font-style:normal;line-height:20px}.agent-content-detail .main-content .agent-content-detail-tags .agent-content-detail-tags-title{color:#273142;font-style:normal;font-size:16px;line-height:22px;font-weight:500;line-height:20px}.agent-content-detail .main-content .agent-content-detail-tags .tag{color:#6e7787;padding:5px 8px;border-radius:16px;border:1px solid #afbbca}.agent-content-detail .tx-multi-value-text{max-width:100% !important}